Privacy Policy

Effective Date: May 25, 2026
Last Updated: May 25, 2026

This Privacy Policy explains how Insomniac AI LLC (“Insomniac AI,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit insomniacai.com (the “Site”) or interact with our services, forms, scheduling tools, chat widget, SMS messages, or email communications (collectively, the “Services”).

By using the Site or Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or Services.

Who We Are

Insomniac AI LLC is a Georgia limited liability company that provides AI-powered automation, custom development, and educational workshops to small businesses, primarily in the Augusta, Georgia area.

Mailing Address:
Insomniac AI LLC
1870 The Exchange SE, Ste 220, PMB 539443
Atlanta, GA 30339-2171

Email: agent@insomniacai.com
Phone: (762) 242-6924

For any questions, requests, or to exercise your rights under this Policy, contact us using the information above.

Information We Collect

We collect information you provide directly to us when you:

  • Submit a form on our Site (contact, workshop signup, etc.)
  • Schedule a strategy call via our online calendar
  • Interact with our chat widget
  • Sign up to receive SMS or email communications
  • Correspond with us by phone, email, or any other channel

The information collected typically includes:

  • Contact information: name, email address, phone number
  • Business information: company name, business type, location, role
  • Communications content: the text of messages you send us (form submissions, chat transcripts, SMS conversations, emails)
  • Scheduling information: the date, time, and topic of any consultation you book

We also automatically collect certain information when you visit the Site:

  • Device and usage data: browser type, IP address, device type, pages visited, referring URL, time spent on pages
  • Cookies and similar technologies: small data files stored on your device to remember preferences, track visits, and enable certain features
  • Marketing attribution: UTM parameters and referral sources that identify how you arrived at the Site

How We Use Information

We use the information we collect to:

  • Respond to inquiries, schedule calls, and provide the Services you request
  • Send transactional SMS and email messages related to your interactions (appointment confirmations, reminders, account updates)
  • Send marketing SMS and email only if you have opted in to receive them (see SMS Communications and Email Communications below)
  • Improve the Site, our Services, and customer experience
  • Personalize content and follow-up messaging based on your stated interests
  • Comply with legal obligations and enforce our Terms of Service
  • Detect, prevent, and respond to fraud, security incidents, and abuse

We do not sell your personal information. Ever.

SMS Communications (TCPA / A2P 10DLC Compliance)

If you opt in to receive text messages from Insomniac AI, here is what you need to know:

Consent

By providing your mobile phone number AND affirmatively checking a consent box (or replying YES to a confirmation message), you give Insomniac AI express written consent to send you SMS messages related to your account, our Services, scheduling, and (if you separately opted in) marketing communications. Consent is not a condition of receiving our Services.

Message frequency

Message frequency varies based on your interactions. You may receive transactional messages (appointment reminders, scheduling confirmations) as relevant, and up to a few marketing messages per month if you opted in to marketing.

Message and data rates

Standard message and data rates may apply, depending on your mobile carrier and plan. Insomniac AI is not responsible for any charges from your carrier.

Opt out

You can opt out of SMS communications at any time by replying STOP to any text from us. We will send a one-time confirmation and stop sending you SMS thereafter, except messages needed to facilitate an active service request.

Help

Reply HELP to any text for assistance, or contact us at agent@insomniacai.com or (762) 242-6924.

Supported carriers

SMS service is provided through carrier networks that may include AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

Email Communications (CAN-SPAM Compliance)

If you opt in to receive emails from Insomniac AI, here is what you need to know:

Transactional emails

You may receive emails directly related to your interactions with us (appointment confirmations, responses to your inquiries, support communications) without separate opt-in, because these are necessary to provide the Services you requested.

Marketing emails

Marketing emails are only sent if you have affirmatively opted in (for example, signed up for workshop announcements or checked a marketing-consent box on a form).

Unsubscribe

Every marketing email contains a clear and conspicuous unsubscribe link. You can also unsubscribe at any time by emailing agent@insomniacai.com with the subject “UNSUBSCRIBE.” We will honor unsubscribe requests within 10 business days.

Sender identification

Every email we send identifies Insomniac AI as the sender and includes our physical mailing address (above).

How We Share Information

We share information only as follows:

  • With service providers and data processors who help us operate the Site and Services. Our primary data processor is GoHighLevel / HighLevel Inc. (operating the LeadConnector platform), which stores contact records, handles SMS, email, and chat delivery, manages our calendar bookings, and provides site analytics. Service providers are contractually obligated to handle data securely and use it only for the purposes we direct.
  • With your consent, in cases where you have explicitly authorized us to share information.
  • For legal reasons when required by law, subpoena, court order, or other legal process; to protect rights, safety, and property; to enforce our Terms; or to investigate fraud or security issues.
  • In a business transaction, such as a merger, acquisition, or asset sale, in which case the receiving party would be required to honor commitments made in this Policy.

We do not sell your personal information to third parties.

Cookies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, and analyze traffic. Cookies we may use include:

  • Strictly necessary cookies: required for the Site to function (such as session cookies)
  • Analytics cookies: to understand how visitors use the Site (such as the LeadConnector tracking pixel and any Google Analytics integration)
  • Marketing cookies: to attribute conversions and personalize follow-up messaging

You can control cookies through your browser settings. Disabling certain cookies may impact Site functionality.

Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Specifically:

  • Contact records and conversation history are retained while you remain an active contact and for up to seven years after your last interaction (for legitimate business and legal reasons), unless you request deletion sooner.
  • SMS and email opt-in records are retained while you remain opted in, plus a reasonable archive period after opt-out (for proof-of-consent and audit purposes).
  • Analytics data is typically retained for up to 26 months in aggregated form.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Know what personal information we have about you
  • Access a copy of your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to certain exceptions)
  • Opt out of marketing communications (see SMS and Email sections above)
  • Non-discrimination for exercising any of these rights

To exercise these rights, contact us at agent@insomniacai.com with your request. We will verify your identity (typically by confirming you have access to the email or phone number on file) and respond within 45 days.

California residents: under the California Consumer Privacy Act (CCPA/CPRA), you have additional rights. We do not sell or share personal information for cross-context behavioral advertising.

EU and UK residents: if you are located in the EU or UK, you may have additional rights under GDPR or UK GDPR. Our primary business is in the United States; if you are an EU/UK resident interacting with us, the legal basis for processing is typically your consent or the performance of a contract.

Children’s Privacy

The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact agent@insomniacai.com and we will delete it.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Notify us immediately if you suspect unauthorized access to your account.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date at the top reflects the most recent changes. If we make material changes, we will notify you by posting a prominent notice on the Site or by email (where appropriate). Continued use of the Site after changes constitutes acceptance.

Contact Us

Questions about this Policy, your data, or how to exercise your rights?

Insomniac AI LLC
1870 The Exchange SE, Ste 220, PMB 539443
Atlanta, GA 30339-2171
agent@insomniacai.com
(762) 242-6924